Empower support teams with real-time access, collaborative updates, and seamless workflows through Zendesk two-way sync feature. Enhance efficiency, slash response times, and foster a cohesive support environment by synchronizing ticket and knowledge base interactions.
Keep track of all your tickets and agents with ease. support ticket centralized dashboard puts all clients tickets, as well as all your agents in one place. This way, it’ll be easy to ensure that queries are being addressed at the right time.
Dashboard that helps you keep up customer issues and report organised
Effortlessly structure and oversee your knowledgebase efficiently. Sync valuable information seamlessly from Zendesk, enhancing accessibility and organization.
accessibility and organization.
Zendesk offers intelligent ticket management, streamlining customer support for optimal efficiency. Enhance satisfaction with their smart solutions for effective issue resolution.
smart solutions for effective issue resolution.
With Calappoint, you can conveniently manage all your business functions from a single location.
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With Calappoint, you can conveniently manage all your business functions from a single location.
